Compliments & Complaints

 

Compliments & Complaints


Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.


We hope that complaints about our SEND provision will be rare, however, if there should be a concern, the process outlined in the school Complaints Policy should be followed.


Further information can be found by visiting the Durham SEND Information, Advice and Support Service website.


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